Looking for decent chat cortland
I've been living here for 3yrs these hallways never stayed so clean. You have a good housekeeper I believe she told me her name was Keba please keep her on the team.
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They have one of the best outdoor patio areas for eating in all of downtown Arlington Heights. The food is good but the service is not. I have read other reviews mentioning the bad service but always like to give the benefit of the doubt.
But the fact that it has not improved makes me wonder if the manager needs to get serious about this. My husband and I sat outside and it took forever for a waiter to acknowledge us. The first things she said to us when I mentioned we had been there for quite some while was Well, I'm the only one out here. Then it took ages more just to get someone to bring our water. We finally ordered our drinks and meal and then Also, we would have ordered another beer if they had checked on us.
The few times I've been here they just do not seem to know how to offer good wait service to the customers. It's a shame and I really feel that if they can improve in this area they will have many more loyal customers. I'd really been looking forward to trying Cortland's Garage since it opened, and when the opportunity presented itself this past weekend I jumped at the chance to go.
To call the service poor would be generous. Once seated we were promptly asked to place our order. Not having a chance to look at the menu yet, we asked for a couple minutes--and proceeded to wait for another 20 minutes until we finally could flag down our waitress. I ordered the BBQ chopped salad as a wrap.
When it arrived, I saw that they had "wrapped" some diced chicken swimming in BBQ sauce. There was nothing fresh about this disaster and very little "salad" to speak of save for one lone, limp piece of lettuce drowning in sauce. This was like no wrap I have ever had before and is not something I would ever recommend. My friend had a burger that looked so much better.
Despite all this, the ambiance is great and I had my eye on the Bloody Mary bar which seemed appealing, so I may give this place another shot and either stick to bar food apps and drinks or a burger. Over all, though, a bit disappointing.
Arlington Heights' restaurant scene is pretty good and there are plenty of other choices which means Cortland's need to step up their game. Wonderful experience. I liked th food better than my wife.
I would go back for sure. My sandwich was absolutely amazing, hers not so much. Would go back and see if the second time works for both of us. Cortlands has been open for about a year and is a great addition to the downtown Arlington Hts area.
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Nice beer selections, good burgers, but you have to try the Mac and Cheese. Visited again and experienced another slow and thoughtless group of employees. Bar tender just wants to chat with customers about fantasy football and can't remember to enter dinner order with the terminal two feet away.
It gets better.
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Outside patio is dirty and service is even worse. Wait staff young and clueless. However the mice roaming the the patio are well fed with unswept areas. I've informed the health department.
Half the outdoor TV's are blocked from viewing because of umbrellas still opened at night. For some reason they still have a one and done crowd because of overall busy street location. Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Cortland's has room for improvement in - cortland's garage arlington heights
Log in to get trip updates and message other travellers. Cortland's has room for improvement in Review of Cortland's Garage Arlington heights. Cortland's Garage Arlington heights.
Improve this listing. Get food delivered. Ranked of Restaurants in Arlington Heights. Description: Best Burgers in Arlington heights. Bars, Sports, Minutes away from Arlington Park. Restaurant details Description: Best Burgers in Arlington heights. Reviewed 2 November Cortland's has room for improvement in the service area.
Average at best - mangia e statti zitto!
Date of visit: October Thank Diane-B Write a review Reviews Traveller rating. See what travellers are saying:. Reviewed 10 October The Epitome of Average. Ask Lynnetravels about Cortland's Garage Arlington heights.
Thank Lynnetravels. Reviewed 7 September Date of visit: August Ask Chasman99 about Cortland's Garage Arlington heights. Thank Chasman Reviewed 22 August Fun Neighborhood Bar and Grill.
Ask jtt about Cortland's Garage Arlington heights. Thank jtt Donald L. Reviewed 5 August Still struggling with service staff etc etc. Travellers who viewed Cortland's Garage Arlington heights also viewed. Palm Court.
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I wanted to share a quick review regarding my experience with the groundskeeping crew at Park 83, especially Joe from London.